Refund and Cancellation Policy
Last updated: 19 October 2026
In short: nothing renews automatically, so you can stop at any time by not paying for the next month. If you were charged by mistake, or charged twice, we refund it in full.
Cancelling
- TeacherDox plans do not renew automatically. Each payment covers the period you chose: one month, three months or a year.
- To cancel, simply don't pay again. Your access continues until the end of the period you paid for.
- Your diary entries stay saved. You can also ask us to delete your account and data at any time: send "delete my account" to TeacherDox on WhatsApp, or write to contact@teacherdox.com.
Refunds
- First payment: if you are not satisfied, ask for a refund within 7 days of your first payment and we will refund it in full.
- Duplicate or wrong payments: if you were charged twice, or money left your account but your payment failed, we refund the extra amount in full.
- Other payments: a period that has already started is not refunded, but you can stop before the next one.
How to ask for a refund
Write to contact@teacherdox.com or message us on WhatsApp at +91 62810 53531, with the WhatsApp number you registered with and the payment date. We reply within 2 working days.
Approved refunds are sent back to the same payment method (UPI, card or bank account) through Razorpay, usually within 5–7 working days.